Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number, address)
• Billing and payment information
• Service preferences and special instructions
• Communication history with our team

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

We use the information we collect to:

• Provide, operate, and maintain our laundry and dry cleaning services
• Process and complete transactions, including pickup and delivery
• Send you service-related communications (confirmations, updates, receipts)
• Respond to your inquiries and provide customer support
• Improve our website and services based on user feedback
• Send promotional communications (with your consent)
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our business (payment processors, delivery services, scheduling platforms)
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.